Overview

This privacy policy explains how we collect, use, store and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using this forum, you consent to the collection and use of information as detailed in this policy.

Information We Collect

We collect personal information when you:

  • Register on our site
  • Participate in the forum by reading, writing, and evaluating content
  • Interact with our services

This information may include:

  • Your name and email address
  • IP addresses from posts and server logs
  • Usage data and interaction patterns
  • Content you create or share on the forum

Your email address will be verified through a unique link sent to you. Visiting this link confirms you control the email address.

How We Use Your Information

We use your personal information to:

  • Personalise your experience and respond to your individual needs
  • Improve our site and services based on feedback and usage patterns
  • Provide effective customer service and support
  • Send you requested notifications about topics, responses, or changes
  • Enable AI-powered features such as content recommendations
  • Monitor and maintain forum quality and safety

Artificial Intelligence and Content Processing

We use AI and machine learning technologies to:

  • Recommend relevant content and discussions
  • Analyse forum interactions for quality improvement
  • Process chatbot interactions and queries

Please note that any information entered into AI-powered features (including chatbots) may be:

  • Processed by AI systems for training and improvement
  • Monitored by staff and moderators for quality assurance
  • Used to enhance site functionality and user experience

Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Secure server infrastructure
  • Regular security assessments
  • Staff training and access controls
  • Encryption of sensitive data

Data Retention

We retain:

  • Server logs containing IP addresses for up to 180 days
  • Account information while your account remains active
  • Forum content and interactions as needed for site operation

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand site traffic and usage patterns
  • Improve site functionality and user experience

You can control cookie settings through your browser, but this may affect site functionality.

Information Sharing

We do not sell, trade, or transfer your personal information to external parties except:

  • Trusted service providers who help operate our site
  • When required by law or to protect rights and safety
  • With your explicit consent

Non-personal information may be shared for marketing, research, or analytical purposes.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Age Restrictions

This service is intended for users aged 15 and older, in accordance with Australian privacy standards. If you are under 15, please do not use this service without parental consent.

Your Privacy Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Complain about privacy breaches
  • Opt-out of marketing communications

To exercise these rights, please contact our privacy officer.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be notified through the forum.

Contact Us

For privacy-related queries or to exercise your privacy rights, please contact our privacy officer at [email protected].

Last updated: 15 January 2025